Gold Nuggets Time is going faster for Juliet. Is it because she’s been stuck in the house with Steve for a year during lockdown?“No matter how much we know, we still fail sometimes.”“There is no such thing as a failure. There are victories and there...
Gold Nuggets Steve didn’t ask how Juliet was doing. She’s going to tell us anyway because she prepared an answer.“I don’t think any business owner can really hit their goals unless they understand the financial position of the company.”“I don’t...
Gold Nuggets “Time is the ultimate status symbol.”“Clients measure value differently. What we too often call customer experience, when we’re working on customer experience, we’re actually working on customer service.”“Service is designed to save...
Gold Nuggets Juliet will never get tired of being called the Smarter Woman.“With some entrepreneurs there’s this sort of internal process that goes on of wanting to be a ‘self-made person’. Often times this can lead to people feeling like they have...
Gold Nuggets “Keep saying ‘yes’ whether you know how to do it or you dont know how to do it. At some point you will make it if you just keep saying ‘yes’ and faking it.”“To be an entrepreneur, you’ve got to have that persistence, and you’ve got to...
Gold Nuggets Today is an almost perfect day for Juliet. Steve wants the credit, but only for the good days…“I believe that your business should support your life, not consume it.”“More often than not, you’re doing a lot of repetitive admin...
Gold Nuggets “A business model is nothing but how an organization creates, captures, and delivers value. How they join together these different pieces in a business is the business model.”“Most entrepreneurs, what happens is they think there is a...
Gold Nuggets “Interestingly” is, in fact, a word. Juliet is interestingly excellent. “The only thing that people really respond to in the mail, is something you could eat.”“We guarantee our customers that we will delivery them a 10% success...
Gold Nuggets Steve hasn’t had much sleep, but with some extra caffeine, the show goes on!“It’s great that I have a business acumen, and it’s great that I love sales, but I have to have a plan.”“People think it’s so easy to go and sell your art, or...
Gold Nuggets “If you’re not out there getting in the media, getting on podcasts, getting quoted in the Star, somebody else in your industry is.”“If you don’t know the art of the pitch and you don’t understand what you’re doing you can burn more...