- It’s not about the answer. It’s about the process.
- If you don’t nurture your network you’re not going to survive.
- The best book to read is the one closest to you. Read everything you can
Meet Bob Izsak
Our guest, Bob Izsak, Founder of Izsak Consulting, a 20-year-old boutique consulting firm that helps to build and grow professional services firms.
Smart Man, Smarter Woman References
We talk about a lot in each episode; however, we don’t want you to miss a thing! Here are some key items were mentioned if you want to take a closer look.
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Steve Loates (00:07):
Hey everyone, and welcome to our podcast, Smart Man, Smarter Woman, a podcast for entrepreneurs. I’m Steve Loates and I’m here with my awesome cohost, the smarter woman of course, Juliet Aurora. We’ll get a few words from Juliet in a moment.
Steve Loates (00:27):
We have a great show for you today with our special guest, Mr. Bob Izsak from Izsak Consulting. But before I introduce Bob, let’s get a few words from my wonderful cohost, Juliet. I hope everyone knows that so far in the first couple of minutes I have called her awesome and wonderful, and I hope she keeps that in mind throughout the course of our interview. Juliet.
Juliet Aurora (00:54):
Welcome, everyone, to our podcast, and thank you very much Steve. I do appreciate the kind words and I will certainly keep them in mind as we go through the next 30-45 minutes with Bob.
Juliet Aurora (01:09):
For those of you who are not familiar with Steve and myself, I just want to give you a little bit of insight which may explain some of the commentary that goes back and forth between us in that we are not only business partners, but we are also life partners, so we are husband and wife, which may explain some of the comments that you may hear as we go through the podcast, either this episode or future. So we thought that might be useful for you to know, so that you don’t just think that we have such a really bizarre relationship. Okay, back to you Steve.
Steve Loates (01:45):
Thank you Juliet. Now I’m not sure we’re supposed to even mention this when we’re doing our podcasts, but I do want to thank Bob for his second appearance on our podcasts, even though you probably missed him the first time around. You missed him the first time around because we did our complete interview, it went very, very well, Bob was awesome, but your wonderful host here forgot to hit the record button.
Steve Loates (02:18):
So it can happen to the best of us, so all of you podcasters out there, or future podcasters, please keep that in mind. Always hit the record button so that you actually have a copy of the interview when you are finished. So that was our big learning. So, again, I’m really appreciative of Bob’s understanding and patience.
Steve Loates (02:44):
Just a little bit of background on Bob. He lives in Burlington, Ontario, Canada with his lovely wife, Coleen, and three adult children. He has an engineering degree from Carleton University and an MBA from The University of Western Ontario.
Steve Loates (03:03):
He began his career as an engineer, actually even spent a little bit of time working on the space shuttle program, then moved to Hewlett Packard before joining Deloitte, and then 20 years ago he started his own entrepreneurial journey with Izsak Consulting. So welcome, Bob, and thank you very much for joining us.
Bob Izsak (03:27):
Thank you very much.
Steve Loates (03:29):
Now before we get into our chat, I really must ask… I was looking on your LinkedIn profile and I noticed you are a fractional COO. What the heck is a fractional COO, unless I’m the only one who doesn’t know what that is?
Bob Izsak (03:50):
Well actually in the last five to 10 years fractional leaders have become more and more popular, especially for smaller style companies. Those companies typically either can’t afford or, more typically, don’t need a full time COO or a CIO or a CTO or a CFO and they acquire a portion of an individual to do that role. It actually started out more as a CFO thing, but has become more common across all the C level roles. So I do that as a COO, chief operating officer.
Juliet Aurora (04:30):
I am assuming that when you say that they get a portion, that you’re not just giving them an arm or a leg, but it’s a time portion as opposed to a portion of your physical self? 🙂
Bob Izsak (04:43):
Yeah. Absolutely. How it usually works… It varies between people that do it and companies that acquire it. In my case, I allocate a certain period of time each week, a half a day or a day, to the project, or more. Then I make myself available beyond those hours to answer questions, do emails, whatever is necessary to fill that obligation for the company, and it may actually scale up or scale down based on the need.
Steve Loates (05:11):
Awesome. So fractional is a more professional way of saying part time?
Bob Izsak (05:17):
Yes. I guess the reason they’re calling it fractional is because I’m not part time, I’m doing this full time, but I’m part time for them, as opposed to a part time worker, where you may actually only being doing it part time.
Steve Loates (05:31):
Okay. So why don’t we begin by you sharing with us a little bit of your own entrepreneurial journey. What made you make the decision to leave what for many outside of the corporate world think is that comfortable corporate world, that regular paycheck, and make that big decision to go out on your own and start your own business?
Bob Izsak (06:01):
The reason I did that is… Primarily it had to do with family matters. My youngest, who is now an adult, at the time 20 years ago was going through some medical issues. I was with Deloitte and had the role of global director. It was a fantastic role. I really enjoyed working at Deloitte, a fantastic company, learned an amazing amount, but I was traveling five days a week, and I would phone home and find out that my wife was in the hospital with my youngest again and my mother-in-law was watching our other two, the older two, and I kind of thought this was not a great model for sustained family life, so I decided that I would go out on my own.
Bob Izsak (06:47):
Didn’t really fully understand or grasp maybe what I was going to do, but I knew I had to change my lifestyle a little bit, and I thought I had a pretty good skillset to start consulting around a little different client base, but I sort of leaped off the edge and began it that way.
Steve Loates (07:03):
Absolutely. They say that most entrepreneurs, right, that you have to take a flying leap off the edge of the cliff and hope that the net will appear, and fortunately for many of it does, but I think that’s a pretty true statement.
Juliet Aurora (07:23):
I’ve actually heard a different version of that quote, which is that you leap off the cliff and you hope that the wings appear.
Steve Loates (07:30):
Well, wings or net, both I think would be very welcomed after jumping off the edge of that cliff. I guess what… You’ve now been doing this for 20 years. Is there one thing you wish you had known at the beginning of your career, and I mean of your career as an entrepreneur, that you wish you… You know now, you wish you may have known at the beginning?
Bob Izsak (07:59):
It’s interesting, the answer to that might be no, there’s nothing I wish I had known then. I think if I had known all the details then I probably wouldn’t have done it.
Juliet Aurora (08:10):
And that’s probably so true of so many entrepreneurs. I think that’s going to be a very relatable statement.
Steve Loates (08:16):
Absolutely, and I think a very honest answer too. What would you say then was perhaps the main obstacle you encountered early on in starting your business and how did you overcome it?
Bob Izsak (08:34):
Well, for me, and this is a unique case compared to many entrepreneurs I suspect, I came from a large, very well-known entity, Deloitte, which is now I believe the largest professional services firm in the world. You have an amazing amount of structure behind you, incredible support, training programs, and the clients that we pursued and I pursued when I was practicing were the very largest clients in the country and the world.
Bob Izsak (09:05):
Then when you go off on your own those clients are unavailable to you, the practices and procedures you’re using are no longer applicable, the infrastructure is no longer available, so you really have to learn to do what you did before in a completely different way and repackage it, and in many cases learn new skills.
Steve Loates (09:25):
Excellent. You know, I mean 20 years is a long time to have your own business. Would you say that the type of consulting you do today is different than you perhaps did when you first started, or no, it really is the same, just that the clients are better?
Bob Izsak (09:51):
Well, it does evolve. When I first started I looked for quite a wide variety from projects, because I really need to put bread on the table, and I hadn’t maybe matured to my own skillset in many ways. So I was looking at quite a broad category of different projects and over the time I’ve evolved.
Bob Izsak (10:17):
But I think the evolution of the skillsets and the services I’m providing also is an evolution of my own network. As your clients move up in the organization the problems that you tackle with them also become different in nature, and actually, frankly, much more interesting and engaging. So over time I’ve evolved, my network has evolved, and my practice has evolved.
Juliet Aurora (10:45):
That’s actually quite interesting. I’m just going to jump in here for a second. So when you started you were probably like most entrepreneurs, and like you said you needed to feed your family, and so you take pretty much any client that comes to your door. We’ve all done it.
Juliet Aurora (11:03):
So as your business as progressed have you found that you narrow the type of focus of services that you’re willing to offer, or do you narrow down what types of clients you’ll work with either based on size or industry? Can you give us a little bit of insight around that?
Bob Izsak (11:24):
Well, I’m gravitating towards where I believe I can offer the most value. What I found is what I both enjoy doing and I do it seems quite well and that my clients feel they get the most value from is really strategy, strat planning and facilitation of strat planning with C level organizations or C level groups, so that’s where I’m at today. So it has evolved, yes.
Steve Loates (11:54):
I’d like to circle just for a minute back to… You mentioned, you know, your network. Where would you rank the importance of networking when you’re trying to build your business? Would it be that is the single most important thing that you should be doing, that we should all be doing, or where does it fit for you?
Bob Izsak (12:20):
They say that any individual who leaves the company he was at and goes off and hangs up his own shingle is good for two years at business, he can work his network for two years before he runs out of cash flow. So I think once you’ve reached the two year mark that you’ve had to feed your network a bit and grow it.
Bob Izsak (12:42):
So it is really critical. If you don’t nurture that network you’re not going to survive. Whether that’s a sole practitioner like myself, or whether that’s a larger group or a company, I think that the network, and there’s lots of ways of defining what your network might be, is critically important.
Steve Loates (13:05):
What would be the one thing, if you can narrow it down to one for us, that you absolutely love about what you do right now?
Bob Izsak (13:17):
I really enjoy the excitement of change, the excitement of strategy, the hope that there is something better we can do, something to strive for. I like to work with my clients to look for novel innovative ways to do that. I enjoy participating with teams that are trying to achieve better things. All those things excite me and make what I do a lot of fun.
Bob Izsak (13:46):
I’m an engineer and it used to be that I built things or designed things. I did that for five years prior to going back and getting my MBA and becoming a consultant subsequently, and I still like to build things. Today I’m no longer building products. I am helping build organizations and grow organizations, and that’s a lot of fun.
Juliet Aurora (14:11):
I’m not sure when this podcast is going to air, but right now we are in the throes of the coronavirus crisis, where everything is changing. So you said that you thrive on change and that’s one of the things that you enjoy, so you must find that right now you’re probably more excited about your business because so much is changing for your clients? They’re basically dealing with things they’ve never dealt with before.
Bob Izsak (14:48):
I do believe when things return to normal they’ll never be the same. That’s kind of a given. This is a massive unplanned experiment that we’re going through that is accelerating the pace of change, the pace of adoption, the uptake of social media, the uptake of everything eCommerce and everything eEnabled. Certainly we’re moving in that direction anyways, but this is dramatically changing it.
Bob Izsak (15:17):
My belief is that through the course of this crisis that we are going to adopt more… If we haven’t adopted already we’re going to, you know, deepen the saturation of the adoption of some technologies in some things, and coming out of this it will forever change the way business is.
Bob Izsak (15:39):
I’m not happy with the crisis, like anybody. It’s a horrendous thing, but I do believe that there are some light at the end of the tunnel, and maybe we’ll be better off for it from a business standpoint afterwards.
Bob Izsak (15:57):
I think from a social standpoint and an economic standpoint it’s devastating, but there will be some business benefits to be had from it I think, if only the acceleration of some of the things that we’ve been pushing hard for.
Steve Loates (16:15):
You’re right. It’s certainly an awful time for so many people, but if we learn from history, there are usually great innovations that come out of really bad situations, so I agree. I think business is never going to be the same. I think we’re going to have a completely new normal, whatever that is going to be, but I think we’re also going to see some wonderful ingenuity from people and entrepreneurs out there.
Juliet Aurora (16:51):
And we’ve already seen so many of our clients redo and rebuild their business model in three weeks, which is… You know, if you think about it it’s amazing that they can do that, but they’re redefining how they provide their services. Some of them are redefining what services they’re providing.
Bob Izsak (17:14):
There seems to me to be two things going on. One is pivoting and one is just simple adaption. I guess they’re both adaption to the environment, but pivoting is changing your business model dramatically and realizing that either you’re in a different business or your business model is so dramatically different that everything in your value chain is fundamentally different.
Bob Izsak (17:37):
Adaption is simply modifying some of your internal processes to get there. I guess in the broader definition adaption, you could call pivoting part of adaption. But regardless, we’re seeing both these things happen in small incremental changes and in dramatic, monumental for the company business model changes.
Juliet Aurora (17:58):
Steve Loates (17:59):
Absolutely. Most entrepreneurs-
Juliet Aurora (18:02):
Sorry. So you can tell that both Steve and I are married, that we say the same phrase at the end of a… To comment on a statement as well.
Steve Loates (18:11):
Sorry, I thought that was just an echo.
Juliet Aurora (18:14):
Steve Loates (18:17):
Most entrepreneurs are continuous learners. How do you continue to learn in order to stay on top of the things within your role? I mean is it books, reading, videos, podcasts, conferences? I’m sure you’re going to listen to this podcast, but what are the ways you like to continue learning, Bob?
Bob Izsak (18:41):
I think there’s really two ways. The first way is reading pretty much anything you can get your hands on. I have a quite a breadth of interest when it comes to reading, whether it’s science or history or biographies or the latest business thinking. I’m a big believer in trying to read a book a week. I think that really helps the mind. Most or many things that I do are the assimilation of different bits of knowledge that I’ve gathered from reading, so I believe that’s a really important thing.
Bob Izsak (19:18):
The other piece of learning is constantly looking at the world around you and applying some of those things that you’ve read about or that you’ve learned about, and trying to understand what makes things tick. Asking the question why, the five whys, why, why, why? Asking those and probing deeply and trying to understand what drives the business model of a company or what drives consumer behaviour, and really digging deep and analyzing deep.
Bob Izsak (19:47):
And I apply that to pretty much anything when I go places or I see things happen, always trying to understand and learn from them, and then you use those learnings elsewhere.
Juliet Aurora (19:58):
And going back to… So you mentioned that you’re an avid reader. Are you a physical book in your hand, paper, turn the page reader, or do you find that you’re going the tech route and the audio book? What is your preference out of the two, if you have one?
Bob Izsak (20:19):
It’s interesting, the first time we gave this podcast a try I told you that I was a physical reader, but in the last two days I have now become a mobile device reader and downloaded an app for exactly that on my phone. I couldn’t get a book that I wanted, actually two books I wanted, quick enough. I guess it’s because of, you know, they have other priorities than delivering books.
Juliet Aurora (20:47):
Bob Izsak (20:47):
So I couldn’t get it quick enough. I wanted it right away, so I downloaded an app and I’ve started doing that as well. Now I don’t know where I’m going to… I don’t know if I’m going to adapt or pivot. Perhaps I’ll have both mediums. Perhaps I’ll move to one and become the eReader, but now I’m doing both.
Juliet Aurora (21:07):
Interesting. Okay. Thank you.
Steve Loates (21:10):
That’s great. We could give a shout out to the app, Bob. What is the app that you are using?
Bob Izsak (21:17):
Well, I’ve actually downloaded one and the other one I had on my phone already. I have an iPhone, so I’ve used Apple Books for one, and then it’s Kindle for the other.
Juliet Aurora (21:28):
And just to throw it out there as well, so a lot of libraries, and this is in Canada. I’m sure there’s something similar in the US. There’s an app called Overdrive that actually let’s you sign out eBooks from the library, which is a great way to expand your horizons as well if you don’t want to buy the book.
Bob Izsak (21:53):
Steve Loates (21:54):
Great. Like you, I love to read as well. I guess one of my frustrations is… I also like to watch movies, so that’s a… It’s a bit of a challenge trying to balance the movies and the books.
Steve Loates (22:08):
But because there are so many books, I found an app that has really helped me. It’s called Blinkist, and we’ll put it in the show notes. I think it’s blinkist.com, and what Blinkist allows you to do is they take books, primarily non-fiction books, and they create what they call blinks. So they’ll break a book down into anywhere from eight to 12 blinks and you can literally read or listen to the highlights of a book, because obviously you’re only getting the highlights, in less than 15 minutes.
Steve Loates (22:53):
So what I find is I can go through a lot of books, and then if one stands out to me that I think yeah, that’s a book that I would really like to read, not just get the 15 minutes of blinks, then I can go and get that book and read it. So it’s allowed me to I guess filter, if you will, because I like to read books on lots of different areas and topics. I highly recommend it. It really is a great way of learning perhaps about which books you would like to read, so shout out to Blinkist.
Bob Izsak (23:31):
It’s a good recommendation. I’ve used it on several occasions and enjoyed it. What I do find is that a lot of books actually may not warrant a full read or a full book, and in some cases they’re probably better off kept as an article. But you can’t sell articles. You can sell books. So Blinkist does a good job of summarizing it down to maybe a format that it should have been in in the first place.
Steve Loates (23:56):
Juliet Aurora (23:57):
Okay. So I’d like to jump into the next question. You’ve talked about how you’re influenced by books because you are an avid reader. We have seen with most people, especially entrepreneurs, that it’s usually a person or maybe even two people who tended to have influenced entrepreneurs in their entrepreneurial journey, whether it’s someone that helps them get started or a reason that they started, or someone even to help them move through the journey.
Juliet Aurora (24:30):
Can you share with our audience one person, or maybe it was two people, who have proved to be influential in your journey?
Bob Izsak (24:40):
I’m going to comment perhaps on three individuals. The first one was very early in my engineering career. I enjoyed engineering. I was doing software programming. I was working on, I think you mentioned earlier, the space shuttle program amongst other things.
Bob Izsak (24:58):
I looked around the organization I was working for to see who I really admired and what other roles I might aspire to, and what I found was that some of those people, in particular one, had their MBA, and that drove me to realizing that I didn’t know as much about business as I should. I learned about how things worked in engineering, but didn’t understand how business worked.
Bob Izsak (25:26):
So whether he knows it or not, he encouraged me to go back and get my MBA, so that was one individual, and that was a boss of mine at an engineering company that I worked with.
Bob Izsak (25:37):
Later on in my career as a consultant, one of the partners pulled me aside and gave me a little bit of a rap on the knuckles. I hadn’t done a great job at a client site, and I know the reason I hadn’t.
Bob Izsak (25:53):
When I was working at Deloitte my billing rate was quite high, as the nature of that industry. I felt compelled to deliver as much value as quickly as possible, and so in one situation I felt they needed an answer in a matter of a few days, and the project was meant to be considerably longer, I had jumped out and said, “Here’s what you need to do,” and was quite adamant about it and trying to deliver value as quickly as possible.
Bob Izsak (26:21):
The partner pulled me aside later and said, “It’s not about the answer. It’s about the process.” That really is what consulting is about and what many things are about, is not just getting at the right answer, but making sure that everyone arrives at the right answer at the right time and they feel ownership of the answer. So he really influenced the way I practice consulting and the way that I work with individuals quite dramatically.
Bob Izsak (26:55):
The third individual was a boss of mine who just helped me and nurtured me through the course of my career to a degree that now I try to do the same thing with young people when I see them trying to figure out where they want to go. I try to treat them like he treated me.
Juliet Aurora (27:15):
Steve Loates (27:16):
That is great. Outside of your career, your family life, what are you passionate about?
Bob Izsak (27:26):
I’m passionate about fitness. I love cycling. I love crossfit, downhill skiing, so quite a variety of sports. I find they’re a nice complement to what I do. So much of what I do is cerebral, sitting and thinking and not getting a lot of physical activity. So what I really enjoy is complementing that with something that’s a little more taxing physically.
Juliet Aurora (28:00):
It was interesting, you told us the other day that you actually have cycled regularly on a velodrome, which I’ve never heard of anybody that’s ever done that other than the Olympics, where I’ve watched it.
Bob Izsak (28:14):
Yeah. That’s true. I have done some velodrome cycling. In Burlington here we are lucky enough to have access to a velodrome in Milton, which was built for I believe the Pan Games a few years ago, and a fantastic track, a lot of fun. High speed. My son got me into that. He’s a cyclist as well. So I’ve done that, and thoroughly enjoy the speed and acceleration of that particular endeavour. But I also do road cycling when I’m biking and a bunch of other things.
Bob Izsak (28:46):
I think sports wise my biggest sports love is downhill skiing, which is the ultimate for me. I’ve had the pleasure of doing both cat-skiing and heli-skiing. Heli-skiing to me is pretty… Sort of the perfect endeavour.
Juliet Aurora (29:03):
So I see a theme of speed going through here.
Bob Izsak (29:07):
Yeah, that’s probably true. I do like speed. In the last interview we did together you asked me what I didn’t like or what I was less engaged in or less interested in, and I’ve given that a lot of thought, and stagnation is one of them. Not moving forward and not moving quickly, I find they are kind of frustrating, so I do like speed, and I love clients who want to move quickly.
Juliet Aurora (29:37):
Have you ever tried zip lining?
Bob Izsak (29:39):
I’ve not tried that. No.
Juliet Aurora (29:41):
Okay. So that will be the next project?
Bob Izsak (29:42):
In fact, a friend of mine, he is an expert witness for zip line accidents, so to some degree he has discouraged me from zip lining, although he zip lines and loves it, so go figure.
Steve Loates (30:00):
When we’re off air I will share with you my zip lining story when we were in Costa Rica, but let’s move on.
Steve Loates (30:10):
I’d like to change gears a little bit here in the last few minutes that we have together. I might be dating myself here a little with a reference to James Lipton and Actors Studio. It used to be many years ago one of my favourite shows on TV, and really my favourite part of the show was at the end with every guest he had a series of questions that he always asked. So we are going to do the very same on our podcast. So if you will indulge me, Bob, I’d like to go through our list of questions with you?
Bob Izsak (30:54):
Steve Loates (30:55):
The first one is in one word what best defines an entrepreneur?
Bob Izsak (31:02):
Steve Loates (31:05):
What profession other than your own would you like to attempt?
Bob Izsak (31:12):
I’d want to be qualified, but surgery fascinates me.
Steve Loates (31:16):
What profession would you not like to do?
Bob Izsak (31:22):
Anything that requires a lot of stagnation I think.
Steve Loates (31:26):
Okay. So there is a theme there of stagnation. Okay.
Bob Izsak (31:30):
There is a theme there. Yes.
Steve Loates (31:32):
Absolutely. What sound or noise do you love?
Bob Izsak (31:39):
I love the sound of the exhaust of a nice car, and that’s going away. I’m a big fan, by the way, of eCars and the future of eCars, and I believe that’s actually the way to go, but in the meantime I do love the sound of exhaust.
Juliet Aurora (32:01):
And that’s absolutely funny, because Steve also does. That’s also… I’m not going to say it’s his favourite sound, but when he got his new car we actually have a video of him in the car revving it and videotaping the sound, so that’s a certainly relatable-
Steve Loates (32:25):
I don’t recall doing anything that silly. No, not at all. Okay. No, I agree with you Bob. Obviously the future of racing I think is the eCars, and I think it’s awesome, but I also very much enjoy that one, and part of it is the actual physical experience of the sound.
Bob Izsak (32:48):
Actually since I was thinking about that question actually, maybe more than just exhaust of a sports car, the sound of a helicopter taking off after it leaves you on the mountain is probably better than that. It has both the excitement of the helicopter, but the excitement of what’s about to happen, which is you’re skiing down the mountain. So maybe I’ll upgrade that to the sound of a departing helicopter.
Steve Loates (33:18):
Okay. Yes, you are allowed to change. At least you can change until we get to the next question.
Bob Izsak (33:24):
Steve Loates (33:24):
Then you have to stay with what you have.
Bob Izsak (33:26):
Steve Loates (33:28):
I’d like to come back to books for a moment. If there was one book that you would recommend for entrepreneurs, what would that book be?
Bob Izsak (33:38):
The one closest to you. Read everything you can.
Steve Loates (33:42):
When your own entrepreneurial journey is completed, what do you hope your legacy is?
Bob Izsak (33:50):
I’d like people to say that he did something good for the world.
Steve Loates (33:55):
Excellent. Well, that is the end of the formal part, or informal part, or whatever we’re going to call this, of our interview. Before we leave, where can listeners connect with you Bob? Online? Offline? What’s the best way? And I think I should probably perhaps spell your last name for the audience, because I’m sure you’ve had occasion over your lifetime to have to spell it for people.
Steve Loates (34:25):
It is Bob Izsak. But it is I-Zed, Z for our friends south of the border, S-A-K. What is the best way they can contact you Bob?
Bob Izsak (34:37):
Either on LinkedIn or at my website, izsakconsulting.com.
Steve Loates (34:47):
Before we get to my quote in closing, Juliet, do you have anything you’d like to add that… I’d hate to finish this with you thinking there was something you needed to say before we left.
Juliet Aurora (34:58):
I never have anything to say, never. No, it’s been a great conversation. Thank you so much Bob, and thank you for indulging us on having to do this the second time. Steve did change up the questions, so it wasn’t going to be something that you had already talked about, so we appreciate you doing it a second time with us. Thank you.
Bob Izsak (35:20):
You’re absolutely welcome. Thank you.
Steve Loates (35:22):
And for those of you who do know me, you know I’m a big lover of quotes, and so we will always finish with a quote. So the quote for this episode, “You cannot swim for the new horizons until you have the courage to lose sight of the shore,” William Faulkner. I think that is very appropriate for entrepreneurs.
Steve Loates (35:50):
So again in closing, thank you very much Bob. I really enjoyed our time together and, again, thank you for your understanding. Thank you to my awesome cohost. Apologies if I’ve already used the word awesome, but my awesome cohost, Juliet, and of course the smarter woman.
Steve Loates (36:09):
And thank you to you for tuning in and giving us a listen. I hope you found some value and I hope you’ll tune in again. So until next time take good care of yourself and those that you love. Talk to you later. Bye for now.